Privacy Policy

Tango Systems 1-800-590-9139

Privacy Policy PDF Download

 

You can find our other policies here:

Terms of Service

Unsolicited Ideas and Submissions Policy

Copyright Policy

Privacy Policy Update:

Effective Date:  January 31, 2020

About this Privacy Policy

 

Contents

About this Privacy Policy

Information We May Collect

Information You Provide

Information Collected From Your Devices

Cookies and Similar Technologies

Information Collected From Other Sources

How We Use Information

How We Share Information

Interest-Based Advertising

Your Rights and Choices

Accessing, Updating, or Correcting Your Data

Deletion of Your Data

Communication Preferences

Other Rights

Data Retention

Security

Use By Minors

Legal Basis for Processing Personal Information (EEA Players Only)

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

EU-US and Swiss-US Privacy Shield Principles

Geo-location Information

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

Notices

Contact Us

___________________________________________________________

About this Privacy Policy

Your right to privacy is one of our primary concerns. This Privacy Policy applies whenever you use a Tango Systems app or play our games or otherwise access any of our other products, services, content and/or website at www.tangosys.com

By installing, using, registering to or otherwise accessing our services, you AGREE TO THIS PRIVACY POLICY and give an explicit and informed consent to the processing of your personal information. 

This Tango Systems Privacy Policy (“Privacy Policy”) describes how and when we may collect, use, and share information collected in connection with our games, mobile apps, websites, content, products, and any related services (collectively the “Services”), and your choices regarding that information. For purposes of this Privacy Policy, “Tango Systems” (or “we” or “us”) refers to Tango Systems, LLC and its parents, subsidiaries, representatives, affiliates, officers, and directors.

We may update our Privacy Policy from time to time. We will notify you of any changes via email and/or a prominent notice on our Service, at the time of change become effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this App.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Information We May Collect

We may collect various types of information, including information you provide or make available to us directly, information collected from your devices (including web and mobile), and information collected from other sources, like social networking sites, gaming partners and/or third parties.

Information You Provide

You may provide information directly to Tango Systems when you:

  • Use or access the Services, including when you create a Tango Systems or App Specific Account (as defined in our Terms) or make in-app or website purchases
  • Connect with or access our Services using a third party ID or login, such as an ID for a social networking site or gaming service
  • Contact others using our Services, including when you use chat, “share with friends,” “email this page,” any go live features or other similar features
  • Contact us, including for customer or technical support
  • Register for Tango Systems or Specific App offers, contests, or special events
  • Subscribe to newsletters; and/or complete surveys sent by us or on our behalf
  • Upload Photos, videos, short video clips, ads, text messages, in app messaging, scrapbook moments or similar features

Depending on how you choose to use the Services, this information may include, but not limited to things like your first and last name, user name or nick name, third party service ID, email address, phone number, photo, avatar or other images, date of birth, gender, employment, hobbies and similar features, purchase or payment information, address or shipping information, chat data, search data, friends’ names and contact information, and location information.

Information Collected From Your Devices

We may collect information from and about the devices used to access our Services. This may include, but not limited to, IP address, hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information, your first and last name, email address, phone number, DOB, gender, friend connections, credit card information, photograph, avatar images, password, user name and forum posts. Depending on how you access the Services, we may also collect browser type, Internet service provider, referring/exit pages and URLs, clickstream data, precise geolocation, game scores and achievements, and other information as reasonably required to offer and enhance our Services. You may limit sharing some of this information at any time by changing the relevant preferences and permissions on your mobile device.

Cookies and Similar Technologies

We and our affiliates and partners may use but are not limited to, cookies, beacons, software development kits, mobile analytics software, and/or similar technologies for a number of purposes, including to authenticate users, prevent fraud, remember preferences and settings, analyze advertising and messaging campaigns, analyze traffic and trends, personalize content (including ads), and otherwise provide the Services. These technologies may collect information about your use of our Services, pages you view, links you tap, messages you open, and other actions taken in connection with our Services. You can disable cookies in your browser settings, but this could affect the availability and functionality of our Services. For information on interest-based advertising and how to opt out, see the Interest-Based Advertising section below.

Information Collected From Other Sources

We may also collect information about you from other sources, including from partners or service providers, publicly available sources, feedback from other players, or social networking sites as described below. We may combine this information with other information in our possession, which helps us to update, enhance, and analyze our Services, and provide tailored experiences for you.

Some of our Services may incorporate features offered by social networks and other third party sites, and in some cases, you may access our Services using single sign-in services like Facebook Connect. If you choose to take advantage of these features, we may collect additional information you choose to share with us, such as but not limited to, your name, profile picture, gender, age, date of birth, user ID, contact information, location, language, time zone, the organizations and links on your profile page, the names and profile pictures of your “friends,” and other information you have included in your profile. If you allow contact information to be shared with us, we may use that information to communicate with you as described in this Privacy Policy.

How We Use Information

We may use the information we collect for a number of purposes, including but not limited to.  We will process your personal information for the following purposes as is necessary for the performance of a contract between you and us (including our Terms of Service), or to answer questions or take steps at your request prior to entering into a contract:

  • Perform internal operations necessary to develop, provide, maintain, and improve our Services, including troubleshooting, providing customer and technical support, and conducting data analysis, testing, and research
  • Administer your account on any of our Services
  • Understand how you interact with our Services and personalize the product experience and content (including advertising and messaging campaigns), as well as offer discounts or personalized pricing
  • Maintain the safety, security, and integrity of our Services, for example by authenticating users and providing account security and fraud detection
  • Send you newsletters and/or marketing communications (by email, phone, in app messaging or text), including information about Tango Systems or third party offerings we think may be of interest to you
  • Provide technical and customer support
  • Respond to inquiries that you may have about our Services
  • Enable you to post your resume and contact or be contacted by Tango Systems
  • Administer contests, surveys and sweepstakes you enter, and notify contest winners and award prizes
  • Fulfill a purchase or send you order confirmations or other requested product or Service information
  • Facilitate your communication with other users and buddies, and enable features that allow you to share information with other people (for example, if you choose to use share now features)
  • Comply with legal requirements and/or to investigate or address claims or disputes relating to your use of the Services
  • Confirm you identity

How We Share Information

We may share the information we collect about you in various ways, including:

  • With vendors, consultants, business partners, payment processors, and other service providers as necessary to carry out work on our behalf or otherwise provide the Services
  • With partners offering co-branded services or games
  • With other players, to enable you to interact with them and to share gameplay-related data such as high scores and other leaderboard information
  • With the general public, if you choose to share information when contributing content to our Services through a forum, blogs, social features, or the like
  • With the public or with social media friends, where you choose to take advantage of social sharing features or related tools that let you share actions you take on our Services
  • With others who share your device, if you make your Account available to them through that device
  • With specific third parties if we believe disclosure is required by applicable law, regulation, or legal process
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our terms or other policies, and/or are fraudulent or in violation of applicable law, or as we determine necessary to protect the rights, property, or safety of Tango Systems or others
  • In connection with a merger, consolidation, restructuring, sale of company stock and/or assets or other corporate change, including during the course of any due diligence process
  • In an aggregated and/or anonymized form that cannot reasonably be used to identify you; and/or with your consent, provided that you may later limit this sharing by emailing legal@teamsupport.com

We do not share your personal information with third parties for their direct marketing purposes unless you give us permission to do so.

In some cases, we may enable you to access third party products or services through our Services. Please note that those products or services are offered by people or companies not affiliated with or controlled by us, and we are not responsible for their actions, their terms, their use of information, or their products or services. If you submit your information to a third party, that third party’s treatment of your information is governed by their privacy policy, which may differ from this Privacy Policy and which we encourage you to review.

Interest-Based Advertising

We may work with but not limited to third party advertising partners like Google, Facebook, and their partners.  We may share certain information of you with these partners to make advertising more relevant, measure its effectiveness, and help recognize your devices and serve ads. We or they may also employ cookies or similar technologies, as described above, to ensure appropriate advertising and personalized experiences. Please note that our ad partners may combine your information with other information they have independently collected, and may treat that information in accordance with their privacy policies.

If you prefer to opt out of having your web viewing behavior used for interest-based advertising, you can learn how to do so by clicking here, or if located in the EU, by clicking here. If you would prefer to opt out of having information about your mobile app usage used for interest-based advertising, you may do so through your device settings (“Limit Ad Tracking” on iOS and “Opt Out of Ads Personalization” on Android). Please note that you may continue to receive generic ads that are not based on your preferences.

Your Rights and Choices

You have the right to access and modify your personal information. You can manage your information as described in this Policy, and you may have additional rights related to that information as described below. You can exercise these rights by emailing Tango Systems at legal@tangosys.com.  Please note that we will need sufficient information establishing your identity in order for us to fulfill your request. Where we can validate your identity, we will process any such request within a reasonable timeframe and in accordance with applicable law.

Accessing, Updating, or Correcting Your Data

You are expected to maintain accurate, complete, and up-to-date information in connection with your Account, but we provide you functionality to update or correct your information directly in-app. You can also access a range of information in-app, including things like but not limited to,your user name, billing, picture or avatar, social log-in, game performance and progress, Virtual Items, chats, or other information you may have entered in-app. For any information you are not able to access or update directly, please contact us at teamsupport@tangosys.com

Deletion of Your Data

You have the right to request deletion of your personal information, subject to our Data Retention policy described below. If you would like to have your personal information deleted with respect to any of our apps or games you’ve played, please contact us at teamsupport@tangosys.com. If you have used or played multiple Tango Systems games, Products, Services, Websites, Apps and want to have your personal information deleted as to all of them, please contact teamsupport@tangosys.com for help. Please note that if you delete your personal information, you may no longer use or access the Services, and that if you share devices with someone else who uses the Services, that person may lose app or game progress or related account information and access. If you decide to use or access the Services again, Tango Systems may consider this a new Account and may collect personal information associated with that Account in accordance with this Privacy Policy.

Communication Preferences

Email, phone, in-app messaging and text:  We may contact you at the email address(s) or phone number(s) provided in connection with your Account. You may opt out of these messages by following the unsubscribe instructions in the message (e.g. by tapping an unsubscribe link or by contacting us at teamsupport@tangosys.com

Push notifications: In connection with certain Services, you may choose to opt in to receiving push notifications. If you no longer want to receive them, you can turn them off at the device level.

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Other Rights

In some cases, particularly if you are a resident of the EU, you may have the right to object to or restrict processing of your personal information, which you can exercise by contacting us at legal@tangosys.com.  If we have collected and process certain types of personal information with your consent, you may withdraw that consent in the manner described when you provided consent. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to then, nor will it affect any processing based on lawful grounds other than consent.

In some cases, you may have the right to file a complaint with a data protection authority about our collection and use of your personal information. For more information, contact your local data protection authority. We will cooperate with the appropriate governmental authorities to resolve any privacy-related complaints that cannot be amicably resolved between you and us.

Data Retention

Tango Systems may retain personal information where required by law or where we have an ongoing legitimate business need to do so. For example, we may retain such information to provide you a service you have requested, to comply with applicable legal, tax or accounting requirements, or where necessary for fraud prevention, dispute resolution, enforcement of our contracts and terms, or for safety reasons (e.g., we may retain certain information about an Account to prevent that user from opening a new Account). When we no longer have an ongoing legitimate business need to process your personal information or a legal obligation to retain it, we will either delete or anonymize that information or, if this is not possible (for example, because it has been stored in backup archives), then we will securely store that information and isolate it from any further processing until deletion is possible.

Security

We follow generally accepted industry standards and maintain reasonable safeguards designed to secure and prevent unauthorized access to the information in our possession. Some of the safeguards we use include firewalls and data encryption. Personal information is stored in secure operating environments, and only those at Tango Systems with a legitimate business need to do so may access your personal information. We also take reasonable steps to assure that third parties to whom we transfer information will provide protections appropriate to that type of information. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at legal@tangososy.com.

Use by Minors

We do not knowingly collect or process personal data from or about, or direct or target interest-based advertising to, anyone under the age of 13 (or under the age of 16 for those in the EU), nor do we knowingly allow such individuals to use our Services. If you believe we might have any data from or about a child under this age, please contact us at legal@tangosys.com.  If we learn that we have inadvertently gathered such information, we will delete it.

Legal Basis for Processing Personal Information (EEA Users Only)

If you are from the European Economic Area (EEA), Tango Systems legal basis for collecting and using your personal information will depend on the type of information and the context in which we collect it. In general,

  • We collect personal information from you only where we have your consent to do so
  • Where we need it to perform a contract with you
  • Where the processing in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
  • To comply with the law or may have a legal obligation to collect personal information from you or may otherwise need it to protect your vital interests or those of another person. If you have questions about the legal basis on which we collect and use your information, please contact us at legal@teamsupport.com.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tango Systems aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at legal@tangosys.com

In certain circumstances, you have the following data protection rights:

  • The rights to access updates or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Tango Systems relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

EU-US and Swiss-US Privacy Shield Principles

We comply with the EU-US and Swiss-US Privacy Shield Principles regarding the collection, use, sharing, onward transfer, and retention of personal data received from the European Union (EU), the United Kingdom, and Switzerland, as described in our EU-US and Swiss-US Privacy Shield certifications. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at www.privacyshield.com. Privacy Shield participants are subject to the regulatory and enforcement powers of the US Federal Trade Commission and other authorized statutory bodies. Under certain circumstances, participants may be liable for the transfer of personal data from the EU or Switzerland to third parties outside the EU and Switzerland.

If you have a Privacy Shield-related complaint, please contact us. If you feel your complaint remains unresolved after doing so, you may contact our US-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System at trustarc.com. Under certain conditions more fully described at privacyshield.com you may be entitled to invoke the Privacy Shield arbitration process when other dispute resolution procedures have been exhausted. In certain situations, Tango Systems may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Geo-location Information

When you use a smart phone or other mobile devices to access our Services, with your permission we may collect your geo-location information to optimize user experience, such as for localization accuracy, language display, or the provision of relevant advertising. We will only collect such information if (a) “location services” for the mobile application is enabled; and (b) the permissions in the mobile device allow communication of this information. If you have previously allowed us access to your geo-location data, you can opt out of making this information available to us by visiting your mobile device’s settings for the relevant application.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. 

Notices

If we receive a formal written complaint from you, we will attempt to contact you directly to resolve your concerns. If you have an unresolved Privacy Shield-related complaint, or concerns about this Privacy Policy please contact us by email at legal@tangosys.com or by postal mail at:

 

Tango Systems, LLC.

Attn: General Counsel

2620 Regatta Drive, Suite 102

Las Vegas, Nevada 89128

 

PLEASE PRINT A COPY OF THIS AGREEMENT FOR YOUR RECORDS AND PLEASE CHECK OUR WEBSITE AT WWW.TANGOSYS.COM FOR ANY CHANGES TO THIS AGREEMENT

 

LET’S TALK

If you have any questions about these Terms, please contact us at

teamsupport@tangosys.com

legal@tangosys.com

(800) 590-9139

Copyright © 2020 Tango Systems, LLC. All Rights Reserved.

Privacy Policy and Terms of Service

Contact Tango Systems
(916) 316-4367

2620 Regatta Drive, Suite 102
Las Vegas Nevada 89128
United States

Monday - Friday
9:00 am to 5:00 pm (PST)